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ABC Warehouse Reviews

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  • Refrigerator and AWFUL customer service!!!

    First time buyer and I'd NEVER go back! Only reason I didn't leave one star, is because they had what I wanted and delivered next day. We had an okay sales associate in the beginning, but once we purchased the refrigerator and the warranty, but once we left the store it all went down hill from there...and fast! The delivery men were, to put it mildly, jerks! They dented one of the doors to the fridge and wouldn't even connect the water line to the ice maker or plug in the fridge..."we just deliver" was pretty much all they kept saying and no apology for... More...
    atooksie1's Picture   atooksie1    0 Comments   Comments
  • Ron Harris

    Had extended warranty on a fridge was less than 2 years old had smoke and burring smell from inside fridge on 7/2 /15 it stopped cooling at 7:15 pm. Called service next Morring toled I could not get service until 7/6/15 by then all frozen food spoiled costing $350 to $450 to replace toled me my service contract did not cover food spoilage. When service arive took only 20 mins to fix if had been done on 7/2 no food spoilage. More...
    (Repair Services)
    fluffly's Picture   fluffly    0 Comments   Comments
  • Warranty issues

    When my wife and I purchased our home we upgraded all of the kitchen appliances. After searching around we purchased the appliances which included a Samsung refrigerator, stove and microwave/hood from ABC warehouse. After the warranty ran out we were called by ABC to sell us an extended warranty for the refrigerator. After talking with the sales lady on the phone I asked if that covered the water filter and was assured multiple times that it did. I was passed off to her supervisor for confirmation on the warranty purchase and again I asked if that covered the water filter and was again... More...
    (Repair Services)
    wannis's Picture   wannis    1 Comments   Comments
  • Worst Customer Service

    My grandfather purchased a mattress from PORT HURON ABC WAREHOUSE A TEMPERPEDIC!!! We all know those beds are not CHEAP HE HASNT EVEN HAD IT 30 days and now feels it's very uncomfortable he has had a major surgery and it is very important that he sleeps well they have refused to be any type of real assistance and even told him to jump on the bed and that he has to wait 60 days and will NOT DO ANYTHING TO HELP MY GRANDFATHER!! As a result we have reached out to RUTH TO THE RESCUE AND WE WILL TAKE LEGAL ACTION but really hoping that won't be necessary!! More...
    searlesk's Picture   searlesk    1 Comments   Comments
  • washer/dryer

    I bought from ABC Warehouse, Sandusky, Ohio a washer and dryer. I was told one thing by the salesman, who was very inexperienced and had a line of bull which I overlooked because I thought I was getting a good deal but were a better product and they weren't cheap. First of all, when you order something from them, they DO NOT order it right away, they forget about it because they got the sale but never do anything else. So when the customer calls to see where their product is it was never ordered!!! So you might be waiting 1-2 months before the ding-dong gets around to ordering it... More...
    (Dry Cleaning, Laundry)
    SANDYMAC55's Picture   SANDYMAC55    0 Comments   Comments
  • no credit check financing a scam

    I purchased a refrigerator at the store on 28th street in Grand Rapids MI through the no credit check financing they offer. I was told by the sales person my payment would be about 75.00 per month. My payment is 146.00 a month. I called progressive financing to see if I can cancel this lease to own agreement and was told only if the store will allow a return and they won't. DO NOT DEAL with ABC Warehouse. More...
    rdia2163's Picture   rdia2163    1 Comments   Comments
  • Warranty issues

    I bought a dishwasher at ABC Warehouse at 28th St Grand Rapids MI.A Frigidaire dishwasher with a extended warranty. Let me start by saying stay AWAY from that store. the 1st month that purchased the dishwasher it was leaking, the repair man that they use through BIGALOW had seen a crack in the whole frame. This should have alerted me that something major was going on. The repair man came out and replaced the whole shell. The second time he came out for the leak he said "oh its the way you are stacking the dishes" so nothing done. The thrid time he comes out ( the same... More...
    (Repair Services)
    susan86's Picture   susan86    0 Comments   Comments
  • Lumpy Mattress

    My name is Denise Pizana and I went to the Troy location to purchase a mattress and box spring, in October 2010. Well after 2 weeks I could feel the difference in the mattress. In february I took a good look at the matress after turning it around twice, because you can't flip it, and saw the top was thicker than the bottom and the sides were 1 inch sunken and so was the middle. I called ABC and they sent someone out in March. After not getting a phone call from them, I called them and got the run around about who I was supposed to call, finally the manager of the store returned my... More...
  • ABC No Return Scam on TV

    I made the mistake of buying a Plasma 60" 3D TV from ABC Warehouse. I bought it on 1-30-12 and did not take it out of the box until 2010-11 Less than 30 days. I set it up for no more than 1 hour. My wife an I agreeded it was not the TV we wanted. It was too big for the room and we made a mistake purchasing the 3D. I put it back in the box and called the Troy, MI store manager Dan who sold me the TV. He said he would not take the TV back or refund my money. He said he has no use for the TV and that I am stuck with it. What can we do ? Now we have a $2200.00 TV we don't want. Not a... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    unhappy50's Picture   unhappy50    4 Comments   Comments
  • easy as ABC

    I am looking for a washer and dryer. For the past three weeks I have found one that would satisfy my needs. This was located in the flyer for ABC warehouse. I would go to the store at the time of opening. I would recieve a response like, "We are all out sorry. We are a whole sale store, so if we have it we have it if not oh well." I have an idea, if your going to run a flyer make sure you have at least one of the on sale item in stock at each store. P.S. I bought two outdoor speakers from ABC and they only had one in stock (go figure). So I paid for both got a reciept and took my... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    ABCUPME's Picture   ABCUPME    0 Comments   Comments
  • Warranty dispute

    Purchased home phones from ABC warehouse with 2 yr warranty 2-27-2009, phone quit working in july had moved and msiplaced reciept was told by ABC warehouse had to have original recieptfound reciept and returned this passed weekend with corporate being closed because the problem arised I was missing one of the cradles that I originally reported to the company when I got them home and installed but I only needed 2 of the four phones and they didn't have any more in stock and they told me it was okay I had the warranty so I was good, now today I get a call back from corporate telling me... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
  • Complaint

    I purchased home phones on 2-27-09, with a 2 yr warranty, when I got home and hooked phones up on cradle was missing, I notified store of missing cradle explained I did not need cradle but wanted to make sure would not effect my warranty and was told no and they didn't have any of the phones in stock to exchange, phones stop working in July 2010 but had moved and misplaced reciept ABC Warehouse told me I had to have reciept in order to return, I found reciept and returned to store on 2-27-11 last day of warranty to be told that they had to contact corporate on monday because of missing... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    TinaGurl1's Picture   TinaGurl1    0 Comments   Comments
  • Sexual Harrasment

    My husband and I went to ABC warehouse on Monroe st. in Sylvania,Ohio 43560. We were looking for a 50" LCD t.v.. The salesman slash manager that helped us was so disrepectful. I felt very uncomfortable how he was talking to me. My husband walked away to look at another t.v. and the salesman told me that I could get a better deal if I would have came in alone. What is that suppose to mean? My husband wandered off again and the salesman/manager asked for my personal cell phone number so we can disscuss a better deal over lunch. Is this how ABC warehouse discounts? I am doing everything... More...
    taryn's Picture   taryn    4 Comments   Comments
  • Extended Warranty

    I purchased a microwave and an extended warranty from ABC. After 15 months, i pulled the handle to open the MW and it broke and came separatedfrom the door. When I called for service to get it fixed, I was told "it's not covered because it broke"...REALLY??? What does the $80 extended warranty cover, things that don't break? The customer service person also tried to explain it this way "well, it broke when you pulled on it so its not covered". When i asked how i'm suppose to open the MW without pulling on the handle, my obviously "illogical"... More...
    scammedbyABC's Picture   scammedbyABC    0 Comments   Comments
  • 73 Mitsubishi

    On December 20 2010, iContacted ABC about a warranty issue on 73in Mitsubishi. There were white and black spots. The next day the service ppl (Blackies TV repair) came and assed that YES the motor needed to be replaced. After a week + (now dec 31) when icalled the 800# for ABC they told me that maybe next tuesday Jan. 4 they may or may not call me back. Why is it taking so long for some service. FIX MY TV! it has been 9 business days from my original call, and it seems to me that im getting the run around! $2600 for a TV w/ 5yr warranty! I WILL NEVER PURCHASE FROM ABC, and MITSUBISHI... More...
    (Cable TV)
    Danimal747's Picture   Danimal747    1 Comments   Comments
  • TICKED OFF complaint review

    I came in to purchase a Mitsubishi 60 in TV for 594.00 ABC in Flint mi. didnt have any, the sales person said they were substituting a different mitsubishi TV 60in with better speakers for 100.00 more that was OK. My credit didnt go through, I said Id have to come back with my Visa. He said he would be in on that Wed., to come back & he would take care of me. I came back to get the optional TV, the salesperson I had originally talked to wasnt there & wasnt going to be, I told this salesperson that I talked to then the situation, He looked the TVs up then told me sorry all the TV... More...
    (Holiday shopping reviews)
  • Happy Customer review

    I have been a life time customer with ABC Warehouse, and have always been treated right. We had been doing business for years with the Troy , Mi. store, and most recently moved close to the Gaylord , MI. area. We stopped in at the Gaylord store to look at the 3D televisions, and where impressed with a very flashy looking brand , and purchased it from a salesman by the name of Mark Henry. I usually do a lot of research on products before I buy, and this was an exception , as my wife and I are quite fussy. We where not pleased with the set and called Mark at the Gaylord store. He went above... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    alberto's Picture   alberto    0 Comments   Comments
  • Bait and switch

    ABC Warehouse is obviously using the old bait and switch routine to get you into the store and then try to get you to buy a higher priced item. Each week they put out a flyer in my local newspaper in Sandusky Ohio. One particular item is usually the main attraction on the front page of the flyer. This week it was a 60" Mitsuibishi Home theater Tv for $894. When I arrived at the store as soon as the doors opened at 9AM. The salesman met me at the door and told me they don't have that model but he tried to get me to buy a 65" Mitsubishi for over $2300. Every week they do... More...
    har1old's Picture   har1old    1 Comments   Comments
  • Returns

    My son purchased a 32in HDTV on Jan17th 2010 and never took it out of the box, he wanted to put it in his new apartment, but had a sever stroke and now is in a AFC home with NO hopes of any improvment. We asked that ABC take back his TV, only 47 days after he bought it , so that we could have more money for his treatment ,and were told that is was 3 months pased the purchased date and no they couldn't do it and NO would talk to me, other then the poor lady answering the phone. The floor manager was conviently busy every time I called. Which was twice on March 6th. If any one knows how... More...
    tlee179's Picture   tlee179    7 Comments   Comments
  • GET your facts STRAIGHT

    it is important for customer to review all terms and policies BEFORE doing anything that might effect the warranty: Example #1 if u have an extended warranty thru abc DO NOT REFER TO THE MANUFACTURE!!! abc has a guaranteed repair or replacement policy which can b effected if u allow manufacture to fix, also if u r not getting the results u want u need to say so the first time, ALL companies do not want disgruntal customers, if u put up the RIGHT kind of stink u will more than get ur way. Unfortunatly a few bad seeds can quickly give a bad name. People tend to forget that abc is a warehouse,... More...
    (Real Estate, Brokers, Mortgages)
    flwrncdy's Picture   flwrncdy    1 Comments   Comments
  • Buyers Beware!!!

    Please People,,Do not buy anything from ABC Warehouse, they too screwed me over on a TV. I am on my 3rd replacement of a Samsung. I paid $3450 for my original TV and they have replaced it with a $750 piece of crap. Not only that but they told me in both Muskegon and Grand Rapids (MI) that my replacement would be dollar for dollar. I have also paid for 10yrs of warranties, come to find out, when the TV is replaced you lose the warranty, so now I am out of 3yrs of a warranty that I paid for. Over all, the cost for me to have an ABC Warehouse TV in my home is $629 a year. Never again will I do... More...
    (Real Estate, Brokers, Mortgages)
    upyoursABC's Picture   upyoursABC    1 Comments   Comments
  • Unhappy customer

    I bought a Panasonic 50 inch flat screen tv from the Store in Saginaw, Mi. I told the salesmen that I would not be setting up the tv right away. He told me it was ok that if anything was wrong with it, I had a year to return it. The other day, I decided to get the tv out of the box, I opened the box and to my dismay, the screen was broken. I took the tv back into the store and was told there was nothing they could do. I even spoke with the manager and he told me that if he exchanged it with the exact same tv then he would get fired!!!! I have had the tv for only 7 months!!! This is... More...
    (Real Estate, Brokers, Mortgages)
    officer's Picture   officer    3 Comments   Comments
  • ABC warehouse FLINT MI

    I had a terrible, terrible aweful experience with ABC warehouse. I purchased a JVC car stereo unit that the sales person along with the person that installed it knew nothing about. I was there 6 hours while they were trying to figure out and show me how to use it. In the meantime the sales person Glen was hitting on me ( and was a married man ) he asked me to go out with him, gave me his phone number on a abc warhouse card, also gave me his home address on a abc warehouse card and told me he would sell me some speakers really cheap and if I came to his house he would install them for me.... More...
    (Real Estate, Brokers, Mortgages)
    loveshot's Picture   loveshot    6 Comments   Comments
  • stove

    i will like to resolve this matter i fill like it should'nt be a problem any way i have shop with abc warehouse never had any problem with any product before and i would subpect if i had ther been the problem at all i fill when i work hard for my money i should be satistfy because i as a customer keep you in bussiness and if you issured me defected product it should not be no problem at all More...
    (Real Estate, Brokers, Mortgages)
  • stove

    i went to abcwarehouse to uy a glass top electric stove the saleperson try to detour me from the stove of instrest so i did not want to pay much so walk away and come back and told me that a glass stove breaks easy so i should'nt buy itso he said i should buy spiral bunner but to get to the problem is the frist stove delivered were dented and loose so they brought another which were makeing harming noise so i told them i did not want this product i wanted to get the stove that i want i were not comfortiable with them sending a repaired person they said they were going to switch the... More...
    (Real Estate, Brokers, Mortgages)
    maryjane's Picture   maryjane    0 Comments   Comments
  • Lynn Callihan

    I am seeing some bad reviews on abc warehouse.Who are they kidding? when you sell in that volume your bound to have a few snags. I've been shopping at the Cadillac Store for years and never had a problem. I always see a salesman named Lynn Callihan because i was told he gives the best deals and its true he does. Due to his large customer base he does not have to make much off each individual customer. if you have had a bad experience at this company i suggest you give them one more chance and see this man, you wont be alone and im sure he will change your mind about More...
    (Real Estate, Brokers, Mortgages)
    dealbreaker's Picture   dealbreaker    1 Comments   Comments
  • 50" Samsung TV

    On black Friday of 2007, I bought a 50" Samsung DLP TV. My son ordered the exact tv when he saw the one I had ordered. Both were delivered the same day. On January 4, 2009 the lamb went out on mine and one week later the other lamp went out on the other tv. We now have 2 50" tvs that we are unable to watch. Both TV's are under warranty but the lamps are on back order. I have been waiting for 9 days and ABC informed me today, because I called them, that the lamps were shipped today. I won't get them until Monday, January 19th. Those lamps have proven that they... More...
    (Real Estate, Brokers, Mortgages)
  • justin borden

    i am seeing some bad reviews on abc warehouse and none of them seem to make any sence to me. ive been shopping there for years and never had a problem. i always see a salesman named justin borden because i was told he gives the best deals and its true he does. due to his large customer base he does not have to make much off each individual customer. if you have had a bad experience at this company i suggest you give them one more chance and see this man, you wont be alone and im sure he will change your mind about the place. More...
    (Real Estate, Brokers, Mortgages)
    dealfinder's Picture   dealfinder    1 Comments   Comments
  • Service Contracts

    When you buy a service contract, they tell you that you'll get half back on a store credit if you don't use it. The catch is that you have to remember to redeem it within 90 days of its end date and they certainly don't send you a reminder even though it's registered in their computer system. Well, I bought a five year contract. What calendar or memory will record this to use it on time? Needless to say, the store would not honor my request for my half of $110 on a store credit unless I'd like to buy a large ticket item. IF I ever shop ABC again, I certainly... More...
    (Real Estate, Brokers, Mortgages)
    Timbo's Picture   Timbo    3 Comments   Comments
  • ABC Warehouse was very slow to...

    ABC Warehouse was very slow to respond to me in reference to a repair/replacement on my Washer. I purchased a warranty and when it came time for me to have to use my warranty ABC Warehouse handle the entire situation poorly. My Washer was down from 3/24 and they just replaced it 5/5 after two repair calls, waiting for parts, leaving the old machine full of water, hanging up on me when I phone to get up-dates on my washer, rude managers at the store and service department, failure to response to my complaint on their website even thought it states that someone will response within 24 hours,... More...
    (Real Estate, Brokers, Mortgages)
    SheilaBarbour's Picture   SheilaBarbour    4 Comments   Comments


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