ABC Warehouse Complaint

ABC Warehouse Complaint

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ABC No Return Scam on TV


I made the mistake of buying a Plasma 60" 3D TV from ABC Warehouse . I bought it on 1-30-12 and did not take it out of the box until 2010-11 Less than 30 days. I set it up for no more than 1 hour. My wife an I agreeded it was not the TV we wanted. It was too big for the room and we made a mistake purchasing the 3D. I put it back in the box and called the Troy, MI store manager Dan who sold me the TV. He said he would not take the TV back or refund my money. He said he has no use for the TV and that I am stuck with it. What can we do ? Now we have a $2200.00 TV we don't want. Not a good experience.


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Comments


mediaflare says: (4 years ago)
 0
This is a dicey subject. First, most stores won't accept returns just because you "don't like it." Normally, the item must be damaged, or missing parts. The only other option would be to make a return, which they penalize with a 15% restocking fee, so you wouldn't get a full refund.

next time, measure the area you want to put the item, and maybe make a 'frame' out of cardboard to see if it will work, or swallow the room



mediaflare says: (4 years ago)
 0
The problem seems that you want to return an item because you "don't like it," and most returns are done because the item is damaged, or is missing parts. Even as early as you state, returning an item just because it's not the right item for your needs is a touchy subject. The most they could do at that point is give you a refund at 15% restocking fee, which means you won't get your full refund.

my suggestion is next time, measure the area BEFORE purchasing, $2k is not something to take lightly these days




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